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1800 211 122

Returns Policy

Home > Customer Care > Returns Policy

 

Custom manufactured and special packaged items are not returnable.

 

Stock line items may be returned within fourteen (14) days of delivery for credit or refund. A request for return must be made in writing and returns will not be accepted without prior approval from the supplier. The Supplier reserves the right to charge an administration/handling fee of 10% to any returns. 

 

All Freight costs in relation to returns are at the Customers expense. 

Claims arising from damage or loss in transit must be made in writing within 7 days of date of Invoice.